Mark Andersen

Background

About Mark Andersen

Whether I was leading a patrol along the East German border, digging a foxhole in the mud as my sleeping quarters for the evening, loading trucks at a lumberyard, recruiting talent, troubleshooting an error in legacy software, or writing a detailed design document, I have found it essential to smile at the worst of times, build relationships when possible, and implement processes where the software works for you, instead of against you. In my previous roles with General Dynamics Mission Systems (GDMS) and TDS Telecom, I spent 21 years providing Level II administrative and help desk support, worked as a business analyst for various applications and projects, and often wrote technical documentation for end-users and administrators. I also spent a year and a half in talent acquisition, learning how the corporate hiring process worked before looking for management roles. Over my last four years with TDS, I received two high-profile awards, the Inspiring Excellence (IE) Award and the TDS Outstanding Performance Award (TOP). In my time at GDMS, I received a GDMS Mission Excellence Award. The awards are described in more detail below. Start each day asking yourself, What good shall I do this day.