Mark Bartram

Background

About Mark Bartram

I am a fun and productive IT professional who is experienced in managing the delivery of software solution for an exact business fit. I am known for my troubleshooting and analytical skills, a self motivated ethical team player who will get the job done on time and exceed expectations because I really enjoy what I do. I’ve had a long career in delivery, from my technical background to managing business/ministry customer expectations and finally creating positive change to an organisation. I don’t pigeon hole myself into technical, business or process as to succeed you need to be comfortable in all areas – i.e. you can’t transform a business without understanding technical limitations, and there’s no point deploying technology at great expense when a simple process change could deliver what is needed. I’ve also been lucky enough to experience a wide range of organisations, small and intimate (a computer shop up in Kaikohe) right through to delivery of software globally for Dell. At Ministry of Social Development I’ve been able to really embrace new ways of working, key values and implement successful change. Manaaki – we care about the wellbeing and success of people Mahi tahi – we work together, making a difference for communities Whānau – we are inclusive and build belonging Tika me te pono – we do the right thing, with integrity These values tie into the successful change we implemented, not only in my business unit (Data Management and Information Delivery – DMaID) but also wider insights, and a new way of working at the Ministry through SAFe Agile too. Purpose and Meaning – Manaaki – Clearly articulating the journey, goals and the meaning/benefits that the changes will bring Belonging – Mahi Tahi and Whanau – Including people in the discussion, value opinions and work together on the journey and acknowledging peoples talent, skills and abilities Competence – Tika me te pono – Ensuring people are setup to be successful through the change, celebrating success and learning from things that weren’t as successful Control – incorporates all of the values as staff need to feel empowered to make choices, join with problem solving and do it with integrity