Mark Baum
Customer Services Manager at Santander Uk
Based in Leeds, United Kingdom
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Seniority
Manager
Department
Customer/Client Service
Location
Leeds
Industry
Banking
Company size
9.9K
Contact information
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m•••••••@••••••.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Mark Baum
An accomplished call centre, operational and project manager with an innate capacity to produce highly motivated, high performing teams. An excellent communicator, the quality of my work has been formally recognised by awards for top performing manager seven years in a row. Highly self-motivated, I have a proven ability to identify process and procedural changes in order to maximise operational efficiency. I have an extensive knowledge of HR and personal development techniques as well as an impressive record in recruiting and mentoring new to group staff members
Decision-makers
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