Mark Boyd

Background

About Mark Boyd

Consilium provide quality monitoring and risk management for sustainable, profitable and compliant channels. Our clients value our ability to test and analyse their sales and customer service objectives allowing them to remain current and profitable in the face of extreme market conditions. Our goal is to provide expert, dedicated, independent quality and compliance services. We enable forward thinking brands to progress and grow while meeting rigorous standards. Our approach centres on enhancing reputation and industry standing. We offer detailed analysis and reporting, responsive feedback and calculated interventions. We believe in a collaborative approach with a common aim of achieving excellence. For both in-house and outsourced operations, Consilium offers an investment in an intelligent, cost effective solution towards ensuring complete compliance. Whether it be utilities or financial services, telecoms or retail, Consilium will help reduce costs, increase revenue, grow customer loyalty and improve customer service. We provide effective, impartial and expert monitoring and feedback services for operations in the UK, Europe, India and South Africa.