Mark Brady
Director Enterprise Support, Emea at Amazon Web Services at Amazon Web Services Aws
Based in Ireland
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Seniority
Director
Department
General Business & Management
Location
Ireland
Industry
IT Services and IT Consulting
Company size
155K
Contact information
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m•••••••@amazon.com
Phone
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Background
About Mark Brady
Experienced leader who has successfully led teams in the IT and Telecommunications sectors across Design, Operations and Support domains. Currently directly responsible for the customer experience of all AWS Enterprise Support customers in EMEA, leading a team of Technical Account Managers throughout EMEA and Specialist TAMs globally. In addition, I partner with the European Sales teams to drive the adoption of cloud services and associated Enterprise Support offerings. Previous roles have included: Operations Manager leading 24/7 teams responsible for the entire Access & Core Network of O2 Ireland; Programme Manager reporting to the COO of Telefonica O2 (Customer Care, Finance Operations); leading technical teams in telco Pre-Sales efforts across the globe. A number of these roles required direct ownership of multi-million OPEX and CAPEX budgets. I also have extensive experience of leading teams through change including redundancy and outsourcing programs and I received an MBA from Warwick Business School in 2012 (Distance Learning).
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