Mark Brooks
Technical Support Specialist at Bi-Tek, Llc
Based in Charlotte, United States
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Seniority
Staff
Department
Information Technology
Location
Charlotte
Industry
Software Development
Company size
7
Contact information
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m•••••••@biteknc.com
Phone
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Background
About Mark Brooks
A multi-faceted and highly adaptable IT Professional with extensive experience in systems and network administration, cutting edge technical software and comprehensive end-user support seeking to integrate strong troubleshooting, organizational and communication abilities in a challenging opportunity for career advancement within a progressive organization. Technical Expertise: Gifted in all aspects of complex information system implementation, end-user support operations, network administration/security and platform migrations. Hold comprehensive technical knowledge and conduct thorough systems analysis to strategically execute the full spectrum of large-scale, complex projects. Possess a firm grounding in legacy and cutting edge software. Keen Business Instinct: Think strategically and act operationally to generate revenue, implement effective business plans; direct teams toward implementing strategic IT initiatives. Combine business and technology initiatives in order to capitalize on new growth opportunities. Able to translate big-picture vision and complex IT initiatives into profitable, strategic action plans for success. Mentor, motivate and lead teams in the execution of complex technical projects. Expertise includes: • Network Administration • Windows Migrations • Advanced Virus Removal • Liaison Communications • Active Directory • Disaster Recovery • Network Diagnostics • System Security • Troubleshooting • Software Licensing • Virtual Machines • Network Policies
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