Verified recordSoftware Development

Mark Brown

Product Operations Lead at Voxsmart

Based in Knutsford, United Kingdom

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Seniority

Manager

Department

Operations

Location

Knutsford

Industry

Software Development

Company size

67

Contact information

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Email

1 credit

m•••••••@voxsmart.com

Phone

5 credits

+44 ••• •••• ••••

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Background

About Mark Brown

At VoxSmart, excellence in product operations is my pursuit, where my role as Product Operations Lead for 5 years involves being the critical liaison among Customer Support, Sales, and Development teams. With a PSM certification, I ensure seamless Release Management of our comprehensive VC, IMC, and AI suite, which spans across various platforms including iOS, Android, and Java infrastructure, as well as our Analytics Compliance suite.My tenure as Interim Product Owner honed my expertise in delivering compliance solutions for the financially regulated sector, particularly regarding our MVR Suite and Microsoft Teams Recording. The skills I bring to the table include advanced collaboration for RFI, RFP, and Incident Management, coupled with a robust understanding of pre and post-sales engineering within an Agile Scrum framework.

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