Mark Caporelli

Background

About Mark Caporelli

PROFESSIONAL HIGHLIGHTS Proven leader for over 25 years with leadership responsibility for delivering full-stack technology solutions including Platform Management, Core IT & Cyber Security, Data Management/Analytics & Governance, Web Design/Development and Application Development. Consistently successful in increasing customer satisfaction, revenues, and profitability. • Orchestrated association’s implementation of CRM Salesforce and Pardot marketing automation integration • Implemented AWS Cloud-based Platform for Data Analytics and Business Intelligence increasing overall operating efficiencies by eliminating 40% of legacy processes • Developed strategy for reducing on-premise technology investments by 60% while increasing functionality • Decreased security incidents company-wide by 50% by implementing an organizational security and training program to mitigate risk (KnowBe4) • Executed disaster recovery and business continuity plans introducing specific measures to eliminate risks associated with operations • Reduced IT costs by 20% via negotiating/managing vendor/supplier contracts, including integration middleware (Workato) • Achieved major process improvements, operational efficiencies, and cost reductions within the organization, by leading conception, design, and implementation of a Data Governance program ADDITIONAL HIGHLIGHTS • IT PMO leader for North Americas largest Specialty Food Trade Show • Executive thought leader developing strategies for the future of food • Designed and maintained Technology Infrastructure for 20+ home office and remote sites across the U.S. & Caribbean for Exhale Enterprises • Creator of Allstate New Jersey Insurance Company first corporate Intranet • Leader and creator of Online Contracts of Sale for New Jersey Association of REALTORS®; forever changing the way Agents do business in New Jersey