Mark Carollo
Principal Solution Architect at Apex It
Based in Elmhurst, United States
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Seniority
Director
Department
Information Technology
Location
Elmhurst
Industry
Information Technology and Services
Company size
332
Contact information
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m•••••••@apexit.com
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Background
About Mark Carollo
I am a Consultant at Apex IT, where I lead and manage customer projects that transform service operations and enhance operational performance. With almost 20 years of experience in field service, I have a deep understanding of the industry challenges and best practices, as well as the technologies and tools that enable service excellence. I help customers design, implement, and optimize solutions based on SAAS, project planning, systems analysis, and Oracle Field Service Cloud. I also provide consulting, coaching, and training services to ensure customer satisfaction and adoption. I value building strong relationships, facilitating change management, and improving organizational outcomes through data-driven decisions and collaborative teamwork.
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