Mark Cenicio
Rta Manager - Global Command Center at Uber
Based in Manila, Philippines
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Seniority
Manager
Department
Other
Location
Manila
Industry
Internet Marketplace Platforms
Company size
145K
Contact information
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m•••••••@uber.com
Phone
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Background
About Mark Cenicio
Operations management professional with extensive experience in start up engagements / transition and migration of work streams in a captive off-shore environment (span of control from 100 to 300 FTEs). Key areas of expertise include- Establishment of performance targets, and performance measurement systems - Generation of relevant and applicable operational ramp-up and capacity assumption models - Design of key operational deliverables, controls and protocols from Work Orders - Development of transition plans and timelines for project transition and migration management - Queue and Workforce Management, Trend Analysis and Forecast Methods - Process Mapping and Streamlining for Continuous Improvement - People Management and Employee Engagement - Stakeholder Relationship Management
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