Mark Chay

Background

About Mark Chay

Core Competencies Process Improvement -Started new systems for the company to increase communication and productivity for all departments -Research & performed studies on warehouse process -Proposed a more efficient process flow Achieved 70% pick up rate by the company Achieved 42% improvement in efficiency Leadership -Project manager for events, where I need to sources for people and make sure things go smoothly, even during crisis will still motivate the team to continue so that it will not disturb the whole project -Supervior for a team of 26 worker to complete the task with high standards and on time when working with Singapore Airline -Project leader for 2 volunteering group ‘H.E.ART’ completed the project 5 months ahead of schedule by leveraging on members resources and networks ‘Blue Ribbon’ to coordinate between beneficiaries, advisor, and serve as the motivation to the team Communication -Effective presentation to boards of directors and manage to convince new project for improvement -Did Presentation to a large audience of around 50 participant -Ability to communicate in Japanese in addition to English and Chinese Achievement -Created new system for logistics for delivery system using excel as an alpha testing phase and is using it to buy a system to enhance delivery and using flow chart to present -Offline and Online Sales: Highest Weekly minimum sales -2nd PIC for roadshow and event, managing the crowds, sales, delivery and inventory for the show -Digital marketing in Carousell and reached 100 positive review with 80% review rate