Mark Consentino

Background

About Mark Consentino

Top Rated Product Life-Cycle Manager with 9+ years at AT & T leading Technical Sales Enablement. I'm directly responsible for winning hundreds of new win deals and renewal contracts valued in the $10Ms. I do this by growing extreme detailed knowledge of all aspects of the product and serving the sales support community to win deals smoothly and quickly. High problem solving efficacy. 15 years of Customer Service - both external and internal stakeholders. My creative ability to cross-functionally collaborate quickly, by team enlistment and by seeking and achieving soonest root causes has earned me the title of the "go-to" person. I triage and independently resolve complex problems, then seek expert feedback inputs, then demonstrate decisive solutions for pre-sales designs, post sales-ordering flows, and billing and revenue capture. I'm a data-driven decision-maker that methodically empowers sales teams to solution-fit the leading Ethernet product in the portfolio. My mentorship and guidance to Sales is a key supporting contribution to the 100+ fold revenue growth of Software Defined Switched Ethernet (aka ASEoD) from 2015-2025. Certified in PMP and PgMP, experienced in successfully planning, controlling and delivery, I bring a strong foundation in program and project management, with a focus on process improvement, customer experience improvement, knowledge and benefits capture. My approach combines analytics and team collaboration to resolve complex challenges and streamline operations. Versed and experienced in Agile project and development environments, and provide organized well documented guidance. I'm comfortable speaking at C-Level, providing clearly presented reporting documentation. PMO, Process Development, Multicast/Simulcast Conventional and Analog/Digital Trunked Radio Systems including Motorola, TAIT, Kenwood, EF Johnson, Harris, RF engineering, radio network design, propagation modeling, in-building Distributed Antenna Systems - Mobile Radio End-User, LMR standards P25 / iDEN / TETRA, Emergency Dispatch Console & 911 Public Safety Answer Points, Computer Aided Dispatch, 3G / 4G / LTE, Operational Support Services, CRM, SDLC, Agile, SCRUM, SQL, Technical Standards knowledge including FCC, TIA ETSI, and ITU, Virtual Teaming, MS Project, MS Office Suite, Visio Skilled in analytics, stakeholder engagement, training, and documentation creation, I build relationships across teams to elicit and surface insights, illustrate and drive alignment, and influence through compelling, data-backed storytelling.