Mark Cox

Background

About Mark Cox

I have a significant amount of finance leadership experience across the Order to Cash (OTC) space, with expertise spanning Process and Technology Transformation, Global Business Service Operations (Captive and BPO), and Risk & Controls. I have a proven track record of driving process optimisation and operational effectiveness across diverse environments, consistently maximising cost efficiencies at a world-class level. A strong and empowering leader with a 'customer first' mindset, I am committed to developing teams that achieve their full potential. My experience includes building and strengthening global partnerships with key stakeholders—OTC Financial Operations, Business Partners, IT, Data & Analytics, and external consultants—to deliver collaborative, high-impact solutions. I am also experienced in driving transformational projects, leveraging a continuous improvement mindset and a bias for action to deliver tangible efficiencies and create lasting value for the business.