Mark Cronin

Background

About Mark Cronin

PROFILE: • Masters qualified (1/1) in Cloud Computing and Senior Engineer with significant knowledge and experience in the G.O. product range. • Acknowledged subject matter expert and ‘go to’ person in field of expertise and responsibility with significant problem solving skills. • Additional technical skills include Network Security, Software Defined Networking and basic Networking skills with additional knowledge of Java, MySQL, Linux, HTML, and basic Python. • Proven ability to influence across boundaries and think strategically with a broad command of Dell’s business translating this knowledge into results for Dell, its customers and partners. • Excellent communicator and team player with strong customer focus and ability to communicate at all levels, internally and externally; acts as problem-solving liaison for the D&I team, and field sales teams. • Deep and broad technical knowledge base who is confident in their ability to quickly upskill in new concepts and technologies. • Determined and ambitious, friendly and supportive with a focus on customer and quality. SKILLS: • Designed and configured CPSD product suites to meet customer’s exact solution requirements and restraints. • Extensive knowledge and experience of Data Center Infrastructures, connectivity and best practices. • Improved accessibility of core information by creating a central repository for the Technical Configuration Procedure for integration of components for the CPSD portfolio e.g. Compute power, network switches and storage. • Contributor (Software and Hardware) in the VBlock Learning Program where a VBlock was designed for internal use within the company used for Training purposes. • Established technical expert on storage connectivity; shared knowledge with fellow team members in response to issues raised and the development of customer solutions.