Mark Darley

Background

About Mark Darley

Mark Darley Dedicated professional with extensive experience ensuring on site and remote healthcare delivery meets industry best practices. Proven track record of overseeing clinical operations, while improving patient care in clinical and academic settings. Excel in delivering high-quality patient care, streamlining administrative processes, optimizing workflows, and ensuring regulatory compliance. Expertise in developing and implementing healthcare protocols. Skilled in recruiting, managing, training, and inspiring effective, interdisciplinary teams to function. Ability to achieve set targets and company objectives. Expertise •Telephonic Triage •Auditing & Budgeting •Performance Enhancements •Staff Development & Leadership •Case Management •Clinical Education & Teaching •Family & Patient Liaison •Medicare Regulatory Compliance •Data Analysis/Payroll •Facility/Customer Liaison • EMR Systems •Resource Allocation •Continuous Improvement •Creative Problem-Solving •Effective Communication Accomplishments •Wrote and introduced the first Hospice Wound Care guide, resulting in annual savings of Black Belt Sigma 6 process improvement, co-led project yielding 75% enhancement in recruitment and retention of clinical staff. author wrote textbook and contributed several articles across three fields of work and leisure. Additional Experience Director of Aging in Place, TrustBridge Hospice, West Palm Beach, FL Clinical Educator, TrustBridge Hospice W P Beach, FL Adjunct Professor of Health Florida International University, Miami, FL Education Master of Arts in Public Service Administration & Healthcare University of West London (Brunel), London, UK Bachelor of Arts (Honors) in British History History University of Sussex, Brighton, UK Certifications Certified Hospice & Palliative Nurse (CHPN), Hospice & Palliative Nursing Association HPNA Oncology Certified Nurse (ONS) Registered Nurse, Florida