Mark Doherty

Background

About Mark Doherty

Continuous Quality and Service Improvement specialist for over two decades, experienced in business analysis and operational delivery across customers including public, internal and partnership agencies. Developing and embedding quality practices in both role and organisational settings. A trained coach and mentor, I work with individuals to enable their personal and professional growth. Qualified trainer in the adult education sector and experienced in the creation and delivery of professional development, organisational practice and practical skills, most recently including Mental Health, Safeguarding and Prevent, Trauma Informed Practice, Ethical Decision Making and Emotional Resilience. Experienced manager committed to inclusivity, experienced in accountable and transparent decisions in emerging scenarios with competing priorities including management of quick time crisis situations and high-stakes incidents. Qualified in Statistical Analysis, Business Information Systems and Evidence Based Practice, committed to C.P.D. particularly around emergent enabling technologies. Exceptional public service, identifying issues and managing expectations to develop sustainable solutions, time critical planning and management in a legislative framework with a clear rationale. Project management from inception including communications, training development and delivery, legislative guidelines, creation of new roles with agreed terms of business. Advocate of Mental Health responsible for the nationally recognised ‘Blue on the Loo’ campaign to raise awareness of Mental Health issues to all. Mental Health First Aider and Blue Light Champion. ASIST trained suicide intervention colleague. • Proficient in Microsoft Office, including Excel, Word and PowerPoint, quick to assimilate new skills including software applications • Proficient in research - academic, legislation, open source and partnership information • Delivery of high-quality reports, planning documentation, project documentation, presentations and training delivery • Risk assessment, operational planning and decision making in auditable and documented style to provide transparency and ease of communication • Development and management of organisational change including policy, evidence based positional assessment (E.F.Q.M.), strategic direction, training needs, stakeholder engagement and peer assessment • Conflict management, team formation and development, individual needs assessments and coaching style. Expertise in National Decision Model (N.D.M.) and THRIVE risk assessment processes