Verified recordSoftware Development

Mark Donnelly

Senior Marketing Manager - Customer Lifecycle at Wex

Based in Sheffield, United Kingdom

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Seniority

Other

Department

Other

Location

Sheffield

Industry

Software Development

Company size

5.2K

Contact information

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Email

1 credit

m•••••••@wexinc.com

Phone

5 credits

+44 ••• •••• ••••

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Background

About Mark Donnelly

An accomplished and Accredited Customer Experience Professional, my main areas of expertise include; •Customer Experience and Relationship Management •CX, CRM and Lifecycle Marketing Strategy •Customer Journey Transformation •Continuous Improvement Programs •Technology Innovation - CRM, Martech and AI •Customer centricity innovation I am an innovative and highly motivated professional with a true passion for putting the customer first, leading EMEA wide strategy and teams responsible for CRM, Customer Journey, Lifecycle Marketing and UX. With almost 30 years hands on experience across multiple sectors including Leisure and tourism, Unified Comms and financial services, I can often be found delivering Keynote speeches at industry and sector events on the innovation I use to deliver first class customer marketing and engagement.

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