Mark Duris

Background

About Mark Duris

I have extensive knowledge, experience, and a diverse background in CRM and Information Technology. My ability to manage and perform the job functions of many IT roles provides the skills and knowledge to be a leader in IT. My experience includes CRM administration and customization, IIS and SharePoint administration, SQL database administration and reporting, project management, group training and instruction, IT management, IT budget planning and purchasing, staff management, server and network infrastructure maintenance, remote office management and support, and skills to design and implement complex business technology solutions. Continuing education courses enable me to keep up with changes in technology. My personal qualifications include an outstanding aptitude in technology, strong organizational skills, and an ability for troubleshooting. Specialties: Dynamics CRM, Dynamics GP, SQL, IIS, SharePoint, Windows Platform-Servers/Clients, and Dell hardware. Software: Dynamics CRM 2013/2011/4, Windows server 2012/2008R2/2003 with Hyper-V and AD, Windows 8/7/Vista/XP, MAC OS X/9, IIS versions 5 thru 7.5, MS Office 2013/2010/2007/2003, MS Project, Visio, c360, Dynamics GP, Protech CRM4M, Visual Studio, TFS, Dreamweaver, Expression Web, Unix OS, Novell Netware, Apache, QuickTime Streaming server, and Adobe Acrobat. Hardware: Dell servers & switches, SonicWall, Netscreen Firewall, Barracuda Web Application Firewall, McAfee Secure Content Management Appliance, McAfee e250 Webshield, FAXpress, and Definity/Intuity/Audix and Merlin Legend phone systems. Database development using SQL Server 2012/2008R2/2005, SSRS, and Microsoft Access. Programming background includes SQL BIDS and SSDT, T-SQL, JavaScript, C, VB SCRIPT, HTML, PERL, Java, COBOL, FORTRAN. Major Accomplishments:* Managed CRM conversion and many upgrades * Managed IT Department with 9 direct reports * Managed two IT center office moves * Created solutions for third-party data integrations