Mark Dyck

Background

About Mark Dyck

With over 37 years of experience in the printing industry, I currently serve as National Wide Format Service Manager at Cansel, where I have the privilege of leading a team of 10 of the best Field Service Technicians in the business. Together, we bring more than 100 years of combined technical expertise to deliver reliable, efficient, and customer-focused service across Canada. I am passionate about mentoring technicians, building high-performing teams, and ensuring customers receive top-tier support for their wide format printing solutions. Recently, I achieved both ServiceMax Certification and ServiceMax Advanced Certification, strengthening my ability to optimize service operations and support business growth through technology and process improvement. Throughout my career, I’ve built a reputation for technical depth, strong leadership, and long-term customer partnerships. I thrive on solving complex challenges, improving service efficiency, and supporting clients in achieving their goals. Always open to connecting with fellow professionals in the printing and service management fields.