Mark Esposito

Background

About Mark Esposito

Versatile Technology Consultant with over two decades of experience in system administration excelling at Peraton/FDA and Dun & Bradstreet and AT & T with a record of resolving over 150 Service Now tickets monthly. Renowned for cybersecurity experience and innovative solutions. I reduced ticket backlogs by 99% at Ensono Corporation and saved AT & T through savvy procurement Results-oriented, customer-focused IT Professional with 30+ years of experience in implementing and integrating cost-effective, high performance technical solutions to meet challenging business needs- Strong technical background in UNIX / Linux System Administration, troubleshooting, debugging, problem analysis and resolution with a genuine commitment to quality and customer satisfaction- Superior ability to multi-task and develop and implement innovative solutions within tight time-frames. Recognized as the “go to person” for quick resolution of technical issues. Proven skills in developing procedures to streamline and improve daily operations. Extremely flexible and adaptable with demonstrated ability to learn and become proficient with new technologies at a very fast rate- Exceptional communication and relationship-building skills at all levels. Interfaces effectively with upper management, peers, vendors, and users. Skills: Cybersecurity knowledge, Machine Learning, Information architecture, ITIL framework