Mark Ferrell
Sr Director of Community Compliance and Safety at Scratch Foundation
Based in Cambridge, United States
7-day free trial · no credit card
Seniority
Other
Department
Other
Location
Cambridge
Industry
Non-profit Organizations
Company size
124
Contact information
Reveal Mark's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
m•••••••@scratchfoundation.org
Phone
5 credits+1 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About Mark Ferrell
Empathetic, mission driven Trust and Safety leader with 20 years of experience leading Moderation and Customer Service teams and scaling through rapid growth of online services (LiveJournal - 10K to 50M accounts and Scratch - 10M to 100M accounts). Strong history of cross-team collaboration with Product, Design, Engineering, Communications, Legal and Executive teams to deliver detailed product visions for moderation tools, legal compliance, and user facing features. Skills: Trust and Safety, Community Moderation, Technical Support, Terms of Service, Customer Service, Customer Success, Leadership, User Experience, User Surveys, Product Management, Quality Assurance, Creative Problem Solving, Social Media, Legal Operations, Billing, Payments, Anti-Spam, Anti-Fraud Software: Google (Docs, Sheets, Slides, Admin, Drive) Service Now, Atlassian, Jira, Confluence, Miro, Trello, Freshdesk, BaseCamp, RT, CyberSource, PayPal, Coinbase, Microsoft Office (Word, Excel, Outlook, PowerPoint)
Decision-makers
Other people at Scratch Foundation
- KLDirector
Kathryn Littlefield
Head of Institutional Advancement · Advertising & Marketing
- JEDirector
Jacy Edelman
Director of Programs · Operations
- KMStaff
Kathryn McFadden
Community Moderator · Customer/Client Service
- EDOther
Eric Davis
Senior Product and Program Management Leader · Other
- BWStaff
Benjamin Wheeler
Senior Software Engineer · Information Technology
Build a list of verified contacts at Scratch Foundation
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like Mark
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime