Mark Gaddy

Background

About Mark Gaddy

Our Clients At BlackLine, client service comes first, and it shows in our client list. We are fiercely proud of the longstanding relationships we’ve built across virtually all industries, company sizes and geographic locations. We support hundreds of clients, ranging from leading consumer brands and Big Four accounting firms to Fortune 100 companies and everywhere in-between, and they all have one thing in common: they love BlackLine. Our clients use many different general ledgers, sub-ledgers, treasury systems and ERPs. No matter what ERP you use or industry-specific challenges you have, BlackLine has likely already encountered it! No one wants to be a guinea pig for a software implementation, and our proven track record gives you that assurance. The second reason that our extensive customer list is important is the wonderful ideas and best practices that our clients bring us! The people using the software, day in and day out, know what works and what doesn’t. Many times our users make suggestions about how to do things more efficiently, even if it’s how to remove an extra mouse click or two. Clients are encouraged to suggest new features in our online community, which is available to all users. We monitor ideas and enhancement suggestions and work with our clients to define and prioritize the best ideas.