Mark Glyn-Williams

Background

About Mark Glyn-Williams

I pride myself in being an experienced automotive aftersales manager with 20+ years of industry knowledge, who is adept in exercising business best practices, implementing operational standards, and creating apostle-like loyalty. I am recognized and known for my interpersonal skill set that allows for excellent communication resulting in the execution of parts & service sales objectives. My empowering leadership skill with a passion for team development and a focus on effective and efficient service delivery and customer retention. I am committed to genuine customer relationship management resulting increased sales and growth. Renowned for dealership sales success, efficiently streamlining production activities, and providing impactful and engaging internal/external customers. Proficient in Microsoft 365 Apps (Microsoft Office, Word, Excel, PowerPoint, Access, Project, Visio) as well as Reynolds and Reynolds Ignite Advance Services (automotive service management system) – quickly adapt to technology and operational needs.