Mark Gregory
Client Services Consultant at Hwa International
Based in Laconia, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Laconia
Industry
Financial Services
Company size
30
Contact information
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m•••••••@hwainternational.com
Phone
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Background
About Mark Gregory
Challenge Health insurance increased 30% Action Researched insurance plans and changed from standard plan to high deductible plan. Also added Health Savings Account (HSA) and company contributed difference between original deductible and new deductible to each employee’s HSA. Result Reduced increase to 2% Medical expenses not covered by standard plan can be paid with pre-tax dollars Family plans paid for by employees had significant savings on premiums Employees can use HSA as savings method for future medical bills Catastrophic medical bills are covered 100% above deductible Challenge Company changed from a Registered Investment Advisor/Broker/Dealer to State Charted Trust Company. Software supporting client information needed trust accounting Action Researched trust accounting packages and contracted with new company. Also converted all data from old system. Result Added trust accounting capabilities Cut annual software cost by 51% Added ability for clients to access information online Challenge Upgrade network from token ring, Windows NT 4 servers and workstations and Novell 4.11 server Action Upgraded to Microsoft 2003 servers; laptops with Microsoft Windows XP, 100 Mb Ethernet and 802.11g wireless Result Added ability to work remotely Added ability to work anywhere in office Added video conferencing Challenge Custodian/broker Legg Mason sold to CitiGroup. CitiGroup cancelled their service Action Researched custodians/brokers and contracted with new custodian Result Lowered trading costs by 32 percent through negotiations Decreased time required for reconciling by developing an interface to in-house system Challenge Develop system to perform metrics on stocks based on in-house methodology Action Developed Excel workbook that interfaces to data to analyze stocks with over cells performing calculations Result Automated selection of stocks Made it possible to offer new product
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