Mark Halernik

Background

About Mark Halernik

I am a highly motivated, diligent; goal oriented Business Analyst with more than 8 years experience in Education, FinTech, Consultancy, Pensions sectors and 18 years in IT. I am a Business Change advocate and lead who always pushing for best practice for the business. Things can always improve and be more efficient and believe data insights are key to any businesses success.Skilled in gathering and translating business needs into clear Jira stories, collaborating closely with cross-functional teams to deliver user-focused solutions. I respond well to shifting business needs and priorities, however big or small, project and programme level, in a systematic and effective way as part of a project team. I enjoy interacting with senior management and other stakeholders, influencing decisions and managing expectations. Excels at implementing operational assessments of business needs, expert in gap analysis, eliciting business and system technical requirements via various investigative analysis techniques; producing process maps and models (as is and to be), assisting user acceptance testing, process improvement. As part of BAU, I also have experience in helping businesses define and document current business models and processes, gaining a holistic view of the business situation.Enjoy leading and mentoring Junior Analysts.Taught myself Power BI to deliver insights to senior management and Power Automate to help automate business processes for the business.Core Competencies Elicit, analyse, validate, and document business requirements Requirements Prioritisation Stakeholder Engagement & Workshops Process Mapping & Gap Analysis (Visio, Miro) Jira Backlog Management & User Stories UAT Coordination & Defect Prioritization Conduct stand-up, 3 amigos, refinement, sprint planning and retro meetings Managed BA’s in separate delivery teams Collaborate with technical teams to ensure CRM integration requirements align with broader digital transformation objectives Agile & Waterfall Methodologies Mentoring Junior Analysts & Team Leadership Data Analysis & Reporting (Power BI)Software Toolkit* Jira* Azure DevOps* Visio* Miro* Lucidchart * Confluence* Power Bi