Mark Hayes

Background

About Mark Hayes

As a graduate in Information Systems Management, I specialize in bridging the gap between technology and business, with a strong focus on business infrastructure, legal order processing, and process optimization. My background enables me to effectively translate complex technical concepts into actionable insights for both technical and non-technical stakeholders, helping organizations improve operations and drive efficiency. Proficient in Python and SQL, I leverage data analytics to identify trends, optimize processes, and build comprehensive visualizations that support informed decision-making. With experience in legal order processing, I understand the nuances of compliance, documentation, and workflow management, ensuring seamless and efficient order handling from start to finish. Passionate about process improvement, I actively seek opportunities to streamline operations, reduce bottlenecks, and implement data-driven solutions that foster organizational growth. I’m committed to creating solutions that empower teams to work more efficiently, make better decisions, and achieve business objectives. Let’s connect to discuss how we can leverage technology and data to unlock growth, improve processes, and drive innovation. markhayes0811@gmail.com 302-463-3982 CORE COMPETENCIES Process Management, Project Management, Process Improvement, Team Leadership, Collaboration Stakeholder Engagement, Public Speaking, Executive Presentations, Client Relationships, Emotional Intelligence, Business Development, Financial Instruments, Financial Reports, Risk Management, Regulatory Compliance, Project Planning TECHNICAL SKILLS Microsoft Power BI, SQL, Microsoft Office, Excel - Adv, G Suite, Jira, Confluence, Tableau, Database Modeling and Management, ETL, Python, BigQuery