Mark Heidt
Branch Manager at Velocity Truck Centres, Canada
Based in Edmonton, Canada
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Seniority
Manager
Department
Operations
Location
Edmonton
Industry
Truck Transportation
Company size
209
Contact information
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m•••••••@firsttruck.ca
Phone
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Background
About Mark Heidt
My career into Heavy Duty trucks and transport began in 1993. I was looking for new technical skills moving over from the automotive industry. First Truck Center has been able to provide me with many interesting challenges. During my HD career I have attended Cat, Cummins, Freightliner and Detroit training. I am an active ARC/G2 member. Pilot project development member of Freightliner Elite support. Completed Kaizen mid leadership training. Specialties include, Currently manage Freightliner heavy truck parts and service facility, manage up to 52 staff members in various roles, provide mentoring and leadership to department managers, foreman, lead hands, parts staff, warranty and customer facing service counter staff. Maintain Freightliner Elite support criteria for our dealership. Responsible for budgetary goals and KPI's related to the departments. Develop and maintain strong customer relations.
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