Mark Hickson

Background

About Mark Hickson

I help senior leaders harness the power of AI to turn strategic vision into measurable business results. With more than 26 years of technology leadership, I blend deep technical expertise, sharp business acumen, and an infectious team spirit to guide organizations through AI and digital transformation. Throughout my career, I have consistently over-delivered against ambitious targets while fostering innovation and collaboration between business and technical teams. Here are a few highlights: • Delivered 200%+ sales attainment, earning Microsoft's Gold Club Winner and Key Talent recognition • Secured full-coverage wins of premium offerings at a large bank ($25M) and telco ($18M) • Drove over $12M in strategic platform wins at 2 large enterprise organizations during periods of organizational turmoil Recently, I have led AI strategy engagements with enterprise C-suite, line-of-business, and IT leaders—evaluating build/buy/extend decisions and providing clarity across Microsoft's multiple Copilots and platforms. I captured customer challenges and AI opportunities and helped shape go-to-market plans and inform product roadmaps. If you are a senior leader looking to navigate the evolving AI landscape and accelerate your digital outcomes, let’s connect and explore how generative AI can become your next competitive edge.