Mark Hilder

Background

About Mark Hilder

I am a seasoned professional with a proven track record in leading high-performance teams to navigate complex objectives, ensuring efficient coordination and successful execution. My expertise lies in presenting detailed performance metrics, project progress, and results to Operations Managers and Directors, making information accessible and understandable through advanced data analytic tools and Microsoft 365. As a strategic thinker, I excel in identifying risks and prioritizing initiatives, using data-driven insights to make informed decisions that drive meaningful change within organizations. My negotiation skills stand out, enabling me to resolve disputes and foster collaborative solutions with tact, persuasion, and emotional intelligence. My ability to build positive relationships is particularly strong in highly regulated environments, ensuring compliance with audits and standards. My career at ICBC as a Manager of Claims & Injury Services and previously as a Sr. Injury Adjuster has equipped me with hands-on experience in managing significant risk portfolios, applying strategic methodologies for operational efficiency, and leading technical process improvements that yield substantial savings. I hold an MBA (Candidate) from Simon Fraser University, along with a Graduate Diploma in Business Administration, and a Bachelor of Arts from the same institution. I am seeking a challenging Senior Strategic Advising role where I can utilize my extensive experience, leadership skills, and business acumen to drive transformative growth and deliver exceptional value.