Mark Hornbrook

Background

About Mark Hornbrook

I am a seasoned operational executive in the global financial services space. I am expert in operations management, people management, solution development, process optimization and client relationship management. I BELIEVE IN:* Relationships - building and maintaining strong relationships with my family, coworkers, partners and clientele is critical to my success and my well being.* Change - I love and embrace change, as it is at the core of how we humans continue to evolve and improve. I spent my entire career working to improve processes and manage change for functions and teams that I was responsible for, and now I am focused on leveraging my expertise to bring improvements to our clients' internal processes. WHAT MAKES ME DIFFERENT:* I truly believe that people are our most important assets and I manage/care accordingly.* I am a firefighter at heart. I do my best work in difficult situations.* I have over 20 years of experience improving processes and leading teams through change.* I am less concerned about credit and accolades, and more concerned about a team win.* I believe successes should be celebrated.* I believe it's critical to maintain a healthy work/non-work life balance (learned behavior).* I believe that we must continue to evolve and adapt to change. SPECIALTIES: Operational Management, Product/Solution Development, Project Management and Execution, People Development, Financial Services, Process Optimization, Change.