Mark Irons

Background

About Mark Irons

Program Manager with experience leading large-scale marketing and reward programs across North America. My background includes program reconciliation, payment processing, exception handling, and tool ownership, along with a strong focus on process improvement and stakeholder collaboration. I specialize in- Managing high-value programs with accuracy and accountability- Developing and maintaining business requirements and operational tools to support program delivery- Leading cross-functional teams through training, quality assurance, and multi-season program fulfillment- Building strong relationships with clients and partners to deliver customer-focused solutions. Earlier in my career, I gained valuable automotive and sales experience, which sharpened my client service, communication, and leadership skills. I bring those foundations into every role I take on today.