Mark J. Konrad

Background

About Mark J. Konrad

Marketing & Branding enthusiast with a proven track record in driving the full scope of traditional, digital, social media, and strategic marketing management for diverse organizations. Background includes project management, go-to-market strategy, VOC, commercialization, branding, SEO, team development, and strategic planning. I served as the Marketing Manager at Terrazzo & Marble Supply Companies for seven years. Responsible for the daily oversight of the marketing department and support of our ten locations. Demonstrated success in planning, development, and implementation for all of the organization’s marketing strategies, marketing communications, and public relations activities, both internal and external. A key contributor to the strategic leadership team in creating and managing long-range growth plans.Prior to joining T&M, I was a Brand Manager for a cloud-based software company for 5 years. I was part of a small team responsible for introducing two global brands into North America and growing them both to be successful. In 2010 our iWFM software was introduced to North America as the first-ever SaaS workforce management solution. Later in 2012 we acquired The Call Center School and uploaded our E-Learning platform as a SaaS offering. I was responsible for the management and growth of both brands along with creating and executing all marketing campaigns. In addition, I managed and attended annual trade shows across the U.S. Skill Sets• SEO• Website Performance • Data Analytics• Presentation• Branding• Team Development• Budgeting & Finance• Social Media Growth & Advertising• Strategic Planning• Lead Development