Mark Kuttner

Background

About Mark Kuttner

SECRET Clearance Qualifies for 10pt. Veterans Preference OVERVIEW • Veteran seeking IT-related position that would benefit from the strong investigative, analytical, and administrative skills. CompTIA Security + and A+ Certified, Completed CCNA courses PROFESSIONAL EXPERIENCE 2014 – Present Program Manager Information Innovators Inc. Port San Antonio, TX • Plans, organizes, prioritizes, coordinates, administers and controls the deployment of unit personnel and cargo • Develops/reviews mobility plans for deployment of cargo/personnel to meet Unit Type Code (UTC) taskings • Maintains, reviews and updates personnel deployment records and tracks availability status of 373 personnel • Compiles monthly Status of Resources and Training Systems (SORTS) data for distribution to wing units 2011 – 2014 IT HELP DESK TECHNICIAN I Information Innovators Inc. Port San Antonio, TX • Work with Active Directory to create, modify, move and assign mailboxes; create, modify, move, delete and restore distribution lists. • Work Remedy trouble ticketing to track, route, resolve requests • Provides analytical/technical troubleshooting of hardware and software issues, including Microsoft Office/various Microsoft operating systems • Remotely diagnostics and troubleshooting client workstations 2008 – 2011, Student at Park University 2004 – 2008, CHIEF, WEATHER OPS, Luke AFB, AZ • Oversee production and quality control for weather service operations. • Managed a 15-person weather station. • Established individual product/task evaluations, identifies training deficiencies, and provides additional specialized forecasts. • Ensures correct operation of weather radar and support equipment worth over $800K • Integrate GTIMS into mission support. • Additional duties: Approving Official for government purchases; POC for Special Support Agreements for weather support – 2004, ASST NCOIC, WEATHER OPS, Davis-Monthan AFB, AZ 1994 – WEATHER FORECASTER Specialties: Microsoft Office systems, development of data queries, working with complex formulas, and producing time-saving macros. Virtual Machine Ware (VMWare), Microsoft Operating Systems, Unix/Linux-based servers, Automated Observation Systems, XML, Html, FrontPage, Java, Visual Basic, SQL, and Cisco router/switch configurations. Managed accounts using NetIQ Directory Resource Application and Remedy Ticketing System.