Mark Lang
Manager Customer and Information Services at Narrabri Shire Council
Based in Kaputar, Australia
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Seniority
Manager
Department
Other
Location
Kaputar
Industry
Government Administration
Company size
104
Contact information
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m•••••••@narrabri.nsw.gov.au
Phone
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Background
About Mark Lang
Mark is an ICT management professional with over 14 years of experience leading high performing teams, driving continuous improvement and business transformation including successful implementations of BI, EDRMS, CRM and ERP solutions. Mark has over 25 years of customer service experience in a wide range of industries such as local and state government, higher education, building and construction, grounds care, real estate, farming and hospitality. Throughout Mark's career, he has had involvement in more than 20 discrete business transformation projects and has developed a deep insight into the issues & risks involved in ICT implementations and has developed reliable techniques to positively overcome them. Mark has an extremely good understanding of business process analysis, ICT project/program management, change management, contract and vendor management, business engagement, cyber security initiatives and strategy and operational goal alignment.
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