Mark Malosh

Background

About Mark Malosh

Operations Executive with a 20+ year record of improving processes, growing robust teams, and increasing revenue volume. How I Drive Bottom-Line Growth: • Achieved positive EBITDA in 2021 (+$2M) by reducing cost structure, led digital transformation of IT Systems and Infrastructure, and supported the asset sale to Peerless Networks in 2021.• Increased EBITDA from $7M to $12M on $200M in top-line revenue.• Yielded the highest revenue quarter of $45M+(4Q19) leading the Sprint account in late 2019.My Operations Leadership Highlights: • Spearheaded all aspects of the Internet Service Provider (ISP) maritime (125 Super yachts, Commercial Shipping, and 50 Distribution Partners).• Directed the scale and growth of a mid-size company to a national provider of communications services, evaluating talent, implementing processes, systems, and automation.• Led organizational and systemic growth for the company including Engineering, IT, Operations, PMO, Service Delivery, Technical Support, Field Services, Billing, and Customer Care.Building Top-Performing Teams: • Spearheaded hiring and full operations team of 100+ staff members to monitor network service for capacity and performance issues, driving issues to resolution.• Coached and managed a team of over 250 people after starting with an 8-person "seed team".• Hired top team for pre-sales, technical support, manufacturing, systems testing, and logistics.