Mark Manders
Senior Servicenow Support Consultant at Whitebrick
Based in Tiel, Netherlands
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Seniority
Other
Department
Other
Location
Tiel
Industry
Information Technology and Services
Company size
10
Contact information
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m•••••••@whitebrick.eu
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Background
About Mark Manders
Over 20 years of Customer Service experience and 9+ years of experience in ServiceNow with main focus on Managed Services delivery and Supporting clients. This includes leading the Support team, refining requirements to deliver the outcomes a client needs, upgrading instances, making sure security is set up correctly and of course explaining how the system works and offering advise on how to make better use of the platform. Building (custom) solution to meet requirements or changing available functionality to reach the same goal is something that is always part of the job of a ServiceNow consultant. Supporting numerous clients in all kinds of industries (government, telecom, retail, automotive, finance, media, etc) with all of their processes and the integrations necessary to have the information where it should be has been my main focus. ServiceNow Community status: Mega Patron.
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