Mark Manley
Global IT Service Transition Manager at Hellermanntyton Global
Based in Warwick, United Kingdom
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Seniority
Manager
Department
Information Technology
Location
Warwick
Industry
Plastics Manufacturing
Company size
310
Contact information
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m•••••••@hellermanntyton.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Mark Manley
Dynamic IT Project, Service Design, and Transition Manager with over 20 years of experience driving successful service transitions and process improvements in large-scale, complex environments. Expert in ITIL-aligned service design initiatives, seamlessly integrating projects into business operations to enhance service delivery. Proven track record in developing scalable service frameworks that reduce costs, accelerate time-to-market, and boost customer satisfaction. Skilled in managing cloud migrations, onboarding third-party suppliers, and optimising service introduction processes. Demonstrates strong leadership in cross-functional collaboration, stakeholder engagement, and continuous improvement, focusing on aligning IT services with business objectives across various industries, including financial services, telecommunications, hospitality, transport, and defence.
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