Mark Mansfield

Background

About Mark Mansfield

An operational director with a track record of creating strategies, building high performing teams, developing individuals, and being an agent for change. I have experience in sales, collections, processing, and logistics areas of the waste industry in both private and public sectors. I have a natural coaching leadership style that supports and stretches colleagues at all levels. Colleagues would describe me as being focused, engaging, reliable, empathetic, and structured.Key transferrable skills:• Strategic/critical thinkingCreated a national function from a regionalised commercial collections business, whilst working for Viridor. Provided organisational and operational alignment to 20+ depots across the UK. Fully realigned the new national function in a single direction with one cohesive strategy. Developed and installed a framework to ensure all staff understood, at a granular level, their contribution toward delivering strategic success.• Leadership & Team developmentImplemented employee engagement programs in several positions with Viridor and AWM to ensure all team member’s voices were heard, created high performing teams, and developed individuals, resulting in productive and competitive advantage with increased productivity. Through appointing women into operational management positions and taking on female apprentices the overall gender balance of teams I have managed has improved.• Business TurnaroundIntroduced reliability centred maintenance and business continuity planning as Regional Manager in Viridor. Involved value stream mapping and risk analysis of the entire business and operational process to identify weaknesses and value leakage. Led to a stable, safe, and resilient foundation for operational improvement. Implemented a business realignment strategy in AWM in 2023 to increase revenue, reduce operational expenditure, and increase profit.• Project ManagementWhist at Viridor (Pennon), led the team that designed, tested, and implemented ‘HomeSafe’. An award winning, group wide, safety culture and behavioural change initiative, producing reduced accident rates and saving lives across five separate companies simultaneously.I add value to organisations by:• Turning around under-performing business units either in one location or across multiple sites.• Creating high performing management teams to take the business to the next level and to develop a pipeline of future leaders.• Introducing changes that will utilise the latest technology and business methods to improve efficiencies and transform the customer experience.