Mark Meadows
Senior Manager- Customer Solutions at Fedex Services
Based in Memphis, United States
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Seniority
Manager
Department
Other
Location
Memphis
Industry
Truck Transportation
Company size
12K
Contact information
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m•••••••@••••••.com
Phone
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Background
About Mark Meadows
Mark has 33 years of experience in all aspects of invoicing including invoice generation (domestic and international); invoice adjustments (including DutyTax expertise); traditional paper as well as electronic invoicing and adjustments. Under that large umbrella of expertise, Mark also has experience developing new departments including a training department and field-based Sales support team handling invoicing matters and problem resolution. His positions in management have all been in support of customer experience whether it be direct support or indirect support in an operations or staff role. Mark has a long list of awards including winner of the inaugural President's Cup; two 5 Star awards; and a key contributor to the team responsible for gaining the Malcolm Baldridge National Quality Award certification (1990). Mark has a history of involvement including being a Leadership Giver to United Way; Habitat for Humanity; is the revenue operations team lead for the FedEx Family House; 2010 Leadership Memphis graduate. Mark has a strong reputation for excellence among his peers in revenue and throughout the enterprise with accolades from Sales for his assistance on resolving billing/invoicing concerns for small/medium/large customers that assisted in keeping or gaining new business.
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