Mark Mortera

Background

About Mark Mortera

My calling is to engage, support, and uplift others and to help them achieve their full potential. I am a conscientious, resourceful, and enthusiastic professional with 7+ years of experience in learning & development. With a demonstrated background of creative problem-solving, team leadership, and project management skills, I bring to the table extensive experience with training and development, stakeholder management, instructional design, and program delivery. I approach challenges with a collaborative, innovative, and dynamic attitude. I am a passionate leader and advocate for diversity, equity, & inclusion. Technical Skills and Proficiencies: • Microsoft Office Suite • Google Workspace Suite • Articulate Suite • Thrive • Canva • Workday • Lessonly • Adobe • LMS Management • Asana • JIRA Proud achievements: • Designing and managing the “Ops Academy” L&D Program. • Leading an Accessibility & Inclusivity Audit. • Designing and leading the Compliance Training as part of the Fee for Service Program. • Designing and implementing the learning strategy for the HR Employee Recognition Program. • Designing the learning materials for the Sr. Director Development Journey Program.