Verified recordSoftware Development

Mark Neill

Sales Engineering Operations at Sciencelogic

Based in Cary, United States

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Seniority

Staff

Department

Sales & Business Development

Location

Cary

Industry

Software Development

Company size

580

Contact information

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Email

1 credit

m•••••••@sciencelogic.com

Phone

5 credits

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Background

About Mark Neill

System administrator, turned service delivery lead, turned service delivery consultant. Managing the technical resources supporting our most complex customer environments, I am the SME, working with the customer to understand their function from end to end. As such, I directed everything from the day-to-day operational needs of the environment, to long-term projects such as new hardware upgrades and installations. Beyond operational support, I leverage technical evaluations and reporting to support all aspects of the customer's lifecycle. Capacity management, problem identification and resolution, plotting long-term roadmaps, developing workload and operational needs around business-sensitive activities, and participating as an trusted technical voice at our customers' table - all of these activities and more naturally follow from my place in the ecosystem. ∙

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