Mark Nuessle

Background

About Mark Nuessle

A seasoned operations manager who uses project management, process improvement, and financial modeling to effectively manage operations, maintain contractual compliance, improve customer satisfaction and ensure profitable client relationships to achieve financial targets and improve technical metrics. Expert in identifying the root cause of issues and developing processes that lead to profitable growth through efficient utilization of fulfillment teams and engaging frontline providers to enhance operational performance through improvement of metrics related to patient care, customer service, staff professionalism and task efficiency. Expertise in- Microsoft Office advanced skill set with experience in using macros, pivot tables, and search array formulas- Workflow development and managing collaborative documents and projects through Microsoft SharePoint services with administrator level experience- Risk reduction and the use of vehicle monitoring systems including Road Safety, Digital Ally Fleet Vu, and DriveCam- Electronic patient charting software including Imagetrend, MEDS, and Med Media EMStat- Various dispatch systems including Zoll RescueNet and TraumaSoft.