Mark Painter

Background

About Mark Painter

I build, manage and optimise business operations across facilities management, customer service and work force management. With a people based approach, I deliver growth, efficiency and profitability across diverse cultures and geographies. I drive work order management, technical support and customer service to deliver exceptional end to end solutions for clients and their customers. I manage complex and multifaceted global and domestic operations. I establish and lead new services and platforms for work order management, telephony solutions, work force management, customer service management and technical support in numerous geographies. I build and maintain strong strategic relationships, deliver operational excellence, create strong employee engagement and identify new opportunities through strategic organic growth. I lead authentically, contributing to sustained market leadership. Mark Painter: Leadership, People management, Client / stakeholder relationship management, Finance management, Facilities Management, Customer Service Operations, Negotiation, Program management, Operational efficiency, Service innovation, Transformation, Platform implementation, Operational excellence, Workforce optimisation, Customer experience strategy, Influencing, Collaboration, Adaptability, Prioritising, Value add.