Mark Pierce

Background

About Mark Pierce

Project Coordinator with a strong background in scheduling, negotiating and managing computer and server installations and teams. Expertise in a multi team environment while also maintaining a demanding customer satisfaction level. Coordinated with infrastructure network, warehouse, moving, technical and software installation teams. Integrated updated procedures into installation process and won Boeing Customer Satisfaction award for the successful install of multiple users. Also experienced in administrative support, data research and team building. Proven record of coordinating U.S. and international support teams to enhance and increase business efficiency and growth in support of customer information systems.Specialties: § Researched and published monthly contract performance data. § Designed system manual to increase user system proficiency.§ Implemented IBM educational “e-mentoring” program with local at-risk youth program. § Networked and built employee teams to play a weekly soccer game which boosted morale and fostered bridge-building and camaraderie between U.S, Japanese and Indian employees.