Mark Pinder

Background

About Mark Pinder

A proven track record in leading global digitisation, automation and customer management programs for top ASX-listed companies. I specialise in driving digital performance, strategic change, operational excellence and advanced technology adoption for the creation of highly efficient effort and competitive experiences. Throughout my career, I have worked with highly talented people across a broad range of industry sectors including healthcare, telecommunications, retail, media, entertainment, hospitality, manufacturing, technology, construction, and supply chain logistics; many roles having a national remit. I feel privileged to be one of a limited number of leaders nationally who have actually delivered significant shareholder value through automation adoption. My expertise lies in building and leading high-performing teams, fostering cross-functional collaboration, and forging strategic partnerships that drive innovation, efficiency, and measurable business impact. I enjoy a challenge and by leveraging cutting-edge technologies, I have been able to innovate and successfully create value based solutions that drive customer experience and optimise business processes and performance. I hold a Master of Business Administration (MBA) and a Bachelor’s Degree in Marketing, alongside specialised certifications in the AICD Company Directors Course, ProSci Change Management, Prince2 Project Management, Lean Six Sigma, and Human-Centered Design. I am also proud to have undertaken various philanthropic, mentoring and volunteer roles throughout my career and made a conscious decision to focus on this area in recent years.