Mark Racz

Background

About Mark Racz

Experienced leader delivering superior results within the healthcare consulting, healthcare point of care, access centers and sales industries. Consistent history of revenue enhancement and process improvement. Deep experience in corporate practices, for both large and small businesses. Competitive team builder; positively drives self and colleagues. Keen judge of character; equipped with conflict management skills and ability to stay calm in times of crisis. Accountable and self-motivated; capably directs all aspects of operations. Skills and expertise- Healthcare consulting Data analysis Workflow analysis Implementation plans Patient/guest experience Clinical operational efficiency Regulatory knowledge Strategic planning Lean methodology- Lean Bronze certified Operations Human Resources Employee staffing, training, scheduling and evaluation Stakeholder interviewing and engagement Group presentation Communication Specialized technical knowledge- GECB, Cerner, EPIC, NextGen, atenahealth, Salesforce, Press Ganey and Office 365 Select representative key projects and accomplishments- Led a team of analysts and associates to develop patient access initiatives that generated the client $8.5M in increased revenue annually. Currently engaged in an integrated, cross-collaborative team effort focused on client revenue generation; pacing to exceed $500M with $75M associated with Medical Group and increased access work. Successfully implemented an ambulatory staffing digital software for third party vendor at a regional hospital in western New York as a beta project to enhance further build and design.