Mark Reece
Customer Support Representative at Jane App
Based in Kelowna, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Kelowna
Industry
Software Development
Company size
708
Contact information
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m•••••••@jane.app
Phone
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Background
About Mark Reece
As a bookkeeping portfolio associate at Bench Accounting, I manage a large bookkeeping portfolio of small business clients, leveraging my strong communication and relationship development skills to provide high-quality service and enhance client experience. I have a master's degree in environmental studies and a passion for sound and music as artistic and therapeutic mediums. With over four years of experience in fintech and tech startups, I have honed my skills in project coordination, client success, technical support, and problem-solving. I have consistently achieved or exceeded my targets and KPIs, while collaborating with different teams and stakeholders across the organization. My goal is to apply my knowledge, skills, and values to a customer success role in the SaaS industry, where I can contribute to the growth and success of both clients and the company.
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