Mark Ren

Workforce Capacity Planning Analyst at Netflix

Based in Manila, Philippines

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Seniority

Staff

Department

Other

Location

Manila

Industry

Entertainment Providers

Company size

18K

Contact information

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Email

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m•••••••@netflix.com

Phone

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+63 ••• •••• ••••

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Background

About Mark Ren

I have been working in BPO industry for more than 12 years now. I started as a Sales Rep for a VOIP service provider for a little over 2 years and joined Workforce team. I started as an RTA and enjoyed it for more than 3 years before joining the planning team as scheduling and service delivery analyst for almost 2 years. Opportunity to grow presented itself last March 2014 and decided to move forward and assumed the role of a forecasting/capacity planning analyst and scheduling supervisor. Yet another reason to be thankful as I was given a new opportunity to work as a Workforce Manager. Glad that I was able to experience the diversity of the workforce management and a chance to expose myself to its end to end processes. Now I am looking forward for more opportunities to learn, experience and grow.

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Mark Ren Email & Phone Number @ Netflix | Kipplo Discover