Mark Roche

Background

About Mark Roche

Responsible for renewals and growth across the complete Hubspot portfolio of products for our customers. • Creating, maintaining and improving relationship with key customers. • Building and maintaining strong relationships with direct customers and channel in UK for Enterprise space. • Helping and motivating others to succeed by being open, honest and approachable. Taking the lead in group settings to achieve results in a fun and respectful manner. • Managing the complete renewal from the offer generation, through negotiations to close and after sale support. • Working towards achieving and overachieving quarterly and yearly targets. • Cooperating closely with the local sales teams on improving the customer experience and expanding the strategic install base of products. • Preparation of pricing offers, tender offers and documentation. • Maintaining an accurate customer information in the database as well as monitoring changes to the existing install base.