Mark Roche

Background

About Mark Roche

Recovery Technician for a national insurance company, I specialise in the following: • The handling of a large portfolio of claims including subrogation, deductible, and overpayment claims. • Pursing recovery for contested files and negotiating settlements with third party insurers and/or solicitors and brokers. • Collaborating with a wide range of departments in order to achieve the best results • Administrative skills conducting quarterly audits in order to ensure all claim files remain compliant with regulatory obligations. • Making key decisions on liability while collaborating and advising multiple lines of business. • Developing and maintaining relationships with both commercial and personal clients while collaborating with various brokers, solicitors and third parties in order to achieve the best economic results. • Specializing in the recovery of funds owed on various claims such as Motor Insurance, Property Insurance and Personal injury claims. • Highly efficient using Microsoft apps such as outlook, excel, word, office, and Microsoft Teams.